Utilising the strengths of your employees is a great way to help give your business an edge and help you deliver the best service possible to your customers and grow your brand. Knowing the best ways to implement each person’s skillset within your company and helping them to work the best they can is the sign of a great leader. It is also the easiest way to make sure your employees are happy in their roles as they know what they bring to the table is appreciated and respected.
But what is the secret to a happy work environment where you can bring out the best in your members of staff and in turn, bring out the best your company can offer to help you stand out above your competitors?
It has long been said that paying below standard wages yields below standard work from your employees. Making sure your staff are paid a fair amount for the work they do is one way to show your staff you appreciate what they do for you and your business. Sure, you want to make sure they are doing the job you hired them for, but an increased workload coupled with low pay is a sure-fire way to lead to disgruntled staff members. Did you know employee strikes can threaten business profits? By demanding too much from employees for too little py, you run the risk of staff not only leaving but increases in time off sick and possible strikes as they strive to be fairly compensated for the job they do.
Giving staff members ongoing support for their roles and adequate training is another great way of setting your business apart from the rest. If you operate in a challenging market, giving your staff access to the tools and knowledge they need to be able to sell your services is essential. No one wants to purchase items or services from people who are unsure of what they are doing, do they? So invest in staff training, workshops, team building days or whatever works for your business to be confident you are going above and beyond not only for your customers but your employees too.
Simple right? Don’t be that boss who thinks they are better than their staff. Be the boss who wants to better their staff. Take the time to get to know staff members and create a working environment they feel happy and comfortable in. You want to know that if they have an issue they will be open about it and willing to work to resolve it.
Employees respond to positive reinforcements and knowing they are valued in their working environment. Make it your mission to create this for your business no matter how big or small. And remember, staff, are also people too. They have lives and may have issues going on outside of work beyond their control. Don’t make them feel like they have to hide this or will be punished for needing to make their home life a priority. A bit of leniency will go a long way in creating a team that will go above and beyond for you when you need them too if they know this will be reciprocated.