If you’ve been running your business for a little while, I’m sure you’ve been approached or called by countless other businesses offering packages for their outsourced services. As with any big purchasing decision, it can naturally be a little hard to decide whether or not you should take them up on their offer. No matter what you’ve been told, outsourcing isn’t a rip-off, but it isn’t always the answers to your prayers either! Here are 5 important questions to ask yourself when you’re making a decision…
- Will the task the company is offering to help with have a direct impact on the primary product or service offered by your business? If the answer is “no”, then you can rest assured that you won’t be losing out too much by brushing off the company. Some services, like the ones by Pakar Services, are pretty universal. However, if there isn’t much of a direct link, don’t waste your time.
- Is there an advantage to doing it in-house? Here’s another no-brainer. If you’re not running a tech company, then it may not make much sense to hire a full in-house IT team. After all, you’re not going to sell more customised wedding rings by having a resident computer wizard on-hand. If there’s no real advantage to giving the task to your staff, you should seriously consider outsourcing.
- How often/long do I need to worry about this task? Despite what some blogs say, you may not have that much of a need to hire in-house staff to take care of a specific task all year round. For example, a lot of businesses can get by with just one fresh marketing drive every year. Be sure to consider time periods when you’re weighing outsourcing against recruitment drives.
- Am I really struggling? Or just lazy? Perhaps lazy isn’t the right word, but we all have certain tasks required to run a business which we like to put off. For example, a lot of business owners outsource their payroll simply because they don’t have the motivation to sit down and make sure it’s all taken care of themselves. Everyone needs a break now and then, but it’s very important to consider whether you really need to outsource the task you’re chewing over, or simply want to.
- Are the costs of hiring the business lower than the costs of hiring an in-house team of professionals? This one’s pretty self-explanatory, but I decided to put emphasis on it because so many start-up owners manage to forget it. Professional standards aside, if outsourcing to a reputable company is going to cost more per task than hiring a team or specialist for a given period of time, then it may not be a smart move. Always do the maths before you decide!
Every time you feel like the demands on your business are overwhelming it, and you think about giving the work to someone else, be sure to go through these five questions and consider the answers carefully.